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Khoday v. Symantec Corp., et al.


IMPORTANT UPDATE: Settlement Class Members who cashed their initial distribution check before the stale date were mailed a second and final payment on January 31, 2018.

All check reissue requests for the second distribution must be received by March 16, 2018.

Please visit this website for continuing updates regarding the Settlement. For inquiries about the settlement, or to update your address, please email the Settlement Administrator at

If you purchased Extended Download Service for Norton Products or Norton Download Insurance between January 23, 2005 and March 10, 2011, you may be eligible to receive a payment from a class action settlement and your rights will be affected by the settlement.

The lawsuit alleges that Defendants violated consumer protection laws and the common law – specifically, that Digital River violated the Minnesota Consumer Fraud Act, and that Symantec violated California’s Unfair Competition Law and Consumer Legal Remedies Act, by failing to disclose to Class members that free alternative methods to redownload purchased software existed.

Your legal rights are affected whether you act or do not act. Please read the information on this website or the Notice carefully.

SUBMIT A CLAIM FORM The only way to get cash reimbursement. February 18, 2016
ASK TO BE EXCLUDED Get no cash. Keep rights to sue Defendants on your own regarding the sale of Download Insurance. This is the only option that allows you to ever be part of any other lawsuit about Download Insurance. December 29, 2015
COMMENT OR OBJECT Tell the Court why you like or dislike the Settlement. You must remain a member of the lawsuit (you cannot ask to be excluded) to object to the Settlement. December 21, 2015
GO TO A HEARING Ask to speak in Court about the fairness of the Settlement. January 19, 2016 at 11:00 a.m.
DO NOTHING Receive no reimbursement.

These rights and options – and the deadlines to exercise them – are explained in the notice.

The Court presiding over this case has approved the Settlement but an appeal has been filed by one of the objectors to the Settlement. Payments will be made only if the Court finally approves the Settlement after the appeals are resolved. Please be patient.